Online Reviews for Cleaning Services
House and commercial cleaning companies.
What changes
People let a cleaning company into their home on trust. Reviews that name reliability and the people who clean give new customers that trust before the first visit.
Cleaning clients choose on trust and reliability. One missed message can lose a client you'd have kept for years.
Watch Krista put her AI team to work. Free, live, 90 minutes.
Why cleaning services use BOSS
BOSS keeps communication consistent, from first inquiry to rebooking, so clients feel looked after.
Krista's students get the KMC Review Generator, built in-house. A one-time interview learns your services, your area and your customers, and the words you want to be known for. Each customer answers a few quick questions and gets a draft of the review in their own words, which they post themselves, and the app alerts you right away when a customer is unhappy. See the full picture on the Online Reviews overview.
The playbook, adapted for cleaning services
Ask new customers after the first few cleans, and ask long-time customers once a year, so your reviews stay current.
The spine of the system stays the same:
- Interview: the app learns what you do and the words you want to be known for, once.
- Ask: customers get your review link at the right moment, by text, email, a QR code or your CRM.
- Draft: the customer taps a few answers, the app drafts a review in their words, and they post it themselves.
- Respond and recover: you answer every review, and the app alerts you when a customer is unhappy so you can make it right.
Who this is for, and your next step
This fits house and commercial cleaning companies that want more recurring clients.
The home for this work is BOSS. Start free with Operate Like a Boss.
Related: Online Reviews for Auto Repair Shops · Online Reviews overview
Frequently asked questions
How does this apply to cleaning services specifically?
Ask new customers after the first few cleans, and ask long-time customers once a year, so your reviews stay current.
Where do I start?
Start free with Operate Like a Boss, a 90-minute live training where Krista puts her AI team to work. When you're ready, BOSS gives you the full system, with the Mashore Method CRM & Automation included.
Be known before you're needed.