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Online Reviews for HVAC Companies

Heating and air businesses with seasonal swings.

What changes

Heating and air customers compare reviews when the system quits on the hottest or coldest day. Reviews that mention fast service and fair pricing win those calls.

When the busy season hits, it buries you, and when it ends, the phones go quiet. The HVAC companies that stay visible all year fill the slow months.

Watch Krista put her AI team to work. Free, live, 90 minutes.

Why hvac companies use BOSS

BOSS keeps your marketing and follow-up running in every season, from Krista's playbook for being known before you're needed.

Krista's students get the KMC Review Generator, built in-house. A one-time interview learns your services, your area and your customers, and the words you want to be known for. Each customer answers a few quick questions and gets a draft of the review in their own words, which they post themselves, and the app alerts you right away when a customer is unhappy. See the full picture on the Online Reviews overview.

The playbook, adapted for hvac companies

Ask after every install and repair, and use the slow season to ask past customers you never asked.

The spine of the system stays the same:

  1. Interview: the app learns what you do and the words you want to be known for, once.
  2. Ask: customers get your review link at the right moment, by text, email, a QR code or your CRM.
  3. Draft: the customer taps a few answers, the app drafts a review in their words, and they post it themselves.
  4. Respond and recover: you answer every review, and the app alerts you when a customer is unhappy so you can make it right.

Who this is for, and your next step

This fits HVAC owners who want steadier work year-round and more maintenance agreements.

The home for this work is BOSS. Start free with Operate Like a Boss.

Related: Online Reviews for Electricians · Online Reviews overview

Frequently asked questions

How does this apply to hvac companies specifically?

Ask after every install and repair, and use the slow season to ask past customers you never asked.

Where do I start?

Start free with Operate Like a Boss, a 90-minute live training where Krista puts her AI team to work. When you're ready, BOSS gives you the full system, with the Mashore Method CRM & Automation included.

Be known before you're needed.

Ready to become the go-to authority with Krista Mashore Coaching?