Online Reviews for Agency Owners
Marketing, creative and service agencies selling to other businesses.
What changes
Agencies win clients on trust they can't show in a pitch deck. Public reviews from past clients that name the work and the results do that for you.
Your best hours go to client delivery, and your own pipeline gets whatever is left. Then a client leaves and there is nothing waiting.
Watch Krista put her AI team to work. Free, live, 90 minutes.
Why agency owners use BOSS
BOSS keeps your own marketing and follow-up running while you serve clients, so new business doesn't depend on your spare time.
Krista's students get the KMC Review Generator, built in-house. A one-time interview learns your brand, your customers and your offers, and the words you want to be known for. Each customer answers a few quick questions and gets a draft of the review in their own words, which they post themselves, and the app alerts you right away when a customer is unhappy. See the full picture on the Online Reviews overview.
The playbook, adapted for agency owners
Ask at project milestones and renewals, and use the analytics to see what clients praise and what they flag, before a quiet client becomes a lost one.
The spine of the system stays the same:
- Interview: the app learns what you do and the words you want to be known for, once.
- Ask: customers get your review link at the right moment, by text, email, a QR code or your CRM.
- Draft: the customer taps a few answers, the app drafts a review in their words, and they post it themselves.
- Respond and recover: you answer every review, and the app alerts you when a customer is unhappy so you can make it right.
Who this is for, and your next step
This fits marketing, creative and service agency owners who want a steady pipeline of their own, not feast and famine.
The home for this work is BOSS. Start free with Operate Like a Boss.
Related: Online Reviews for Startup Founders · Online Reviews overview
Frequently asked questions
How does this apply to agency owners specifically?
Ask at project milestones and renewals, and use the analytics to see what clients praise and what they flag, before a quiet client becomes a lost one.
Where do I start?
Start free with Operate Like a Boss, a 90-minute live training where Krista puts her AI team to work. When you're ready, BOSS gives you the full system, with the Mashore Method CRM & Automation included.
Be known before you're needed.