Online Reviews for Small Business Owners
Owners running a growing business with a small team, or none.
What changes
Customers check reviews before they call a small business. A steady stream of recent reviews in your customers' own words is often what decides between you and the shop down the street.
You wear every hat until you can afford to hire for it, and that day keeps moving. The growth work waits behind the daily work.
Watch Krista put her AI team to work. Free, live, 90 minutes.
Why small business owners use BOSS
Krista built her own company past $82 million in online sales in eight years, all through digital marketing. BOSS runs on that playbook.
Krista's students get the KMC Review Generator, built in-house. A one-time interview learns your brand, your customers and your offers, and the words you want to be known for. Each customer answers a few quick questions and gets a draft of the review in their own words, which they post themselves, and the app alerts you right away when a customer is unhappy. See the full picture on the Online Reviews overview.
The playbook, adapted for small business owners
Make the review request part of every finished job or sale, sent from your CRM, so asking happens on time and not only when you remember.
The spine of the system stays the same:
- Interview: the app learns what you do and the words you want to be known for, once.
- Ask: customers get your review link at the right moment, by text, email, a QR code or your CRM.
- Draft: the customer taps a few answers, the app drafts a review in their words, and they post it themselves.
- Respond and recover: you answer every review, and the app alerts you when a customer is unhappy so you can make it right.
Who this is for, and your next step
This fits owners of growing small businesses who want marketing and follow-up handled before they can afford a full team.
The home for this work is BOSS. Start free with Operate Like a Boss.
Related: Online Reviews for Solopreneurs · Online Reviews overview
Frequently asked questions
How does this apply to small business owners specifically?
Make the review request part of every finished job or sale, sent from your CRM, so asking happens on time and not only when you remember.
Where do I start?
Start free with Operate Like a Boss, a 90-minute live training where Krista puts her AI team to work. When you're ready, BOSS gives you the full system, with the Mashore Method CRM & Automation included.
Be known before you're needed.