Remember Your Clients

Posted on May 8, 2019 by

Do you want to save money and do you want to attract more clients, in whatever business you’re doing?

Our ultimate goal is to impact lives, to make as much money as we can by impacting as many people as we can, and to save as much money, and to make as much money as we can.

Everyone is concerned about generating new clients; We all want new clients, but many times we forget about the clients that we already have or we forget about how important it is to take care of our past clients.

Do you know that it’s five times more costly to recruit a new customer?

It takes you five times as much marketing dollar, to recruit a new customer, then it does to retain an old one.

You have a 60-70% more likeliness to retain an old one. We need to be just as focused, on our business endeavors and our marketing endeavors, on taking care of our past clients and our clients that we’re currently working with, then we are trying to generate new one.

Many of us get into this hustle and bustle of just always wanting to generate leads, generate leads, generate leads, get new clients, get new clients, and we forget about the clients that we have right in front of us. We forget about the clients that already know us, like us and trust us. It’s really important that we don’t forget that and we focus just as much, if not more, of our marketing dollars on taking care of the clients we already have and servicing the clients that we’ve had in the past. Making sure that they know us, like us, trust us, AND remember us!

We all think that every single person will always come back to us, they’ll always work with us again. They’re gonna want to be clients of ours again.. truthfully that is not always the case. There are many times where you’ll think they’ll want to continue to work with you, but they forget so we’ve got to remind them.

Do you know that 74% of real estate clients said that they’d use their agent again.

BUT only 24% of people actually USED their agent again. That means that that’s what, 50% of people that said they would.. didn’t.

Why? Because the agents forgot to keep in contact. They forgot to be top of mind awareness. They forgot to give value. They forgot to continue to serve, and help, their past clients.

You’ll have anywhere from a 25% to a 95% increase in your business, if you just retain 5% more of your clients.

20% of customers are lost every single year, due to the lack of a cordial relationship. What that means is, is that they weren’t happy with the way the relationship went, once they were in a relationship with a salesperson.

20% of clients make up 80% of a companies profits. What does that tell you? We gotta take care of the people that we already have in front of us.

You want to be as personal as possible with people. You want to make sure that people are seeing you on a regular basis. You want to do some things like video text messages. You want to do things like video emails. You want to make sure that you are giving value. You are serving, you’re not just selling. It’s about the client, the customer, not about you. Their needs are more important than your own. That’s super important. Whenever you’re doing any kind of a client relationship.

Krista: Make sure that when you do have that relationship with somebody, and you do have that client, you give them the best retention process ever. Remember how we talked about the sales cycle, right? First there’s marketing, then there’s lead generation, then there’s lead nurture, then there’s conversion, then there’s giving them the best fulfillment experience ever. Then how do you get them to refer you and to resell with you? That’s by making sure that you stay top of mind awareness.

just getting new leads, new leads, new leads all the time. Focus on what you have in front of you. Focus on what you’ve already done in the past. As well as generating new leads.

— Krista Mashore

70 responses to “Remember Your Clients”

  1. It’s in fact very difficult in this full of activity life
    to listen news on Television, therefore I simply use the web
    for that purpose, and take the latest news.

  2. Good day! I simply want to give you a huge thumbs up for your
    excellent information you’ve got right here on this post.
    I will be coming back to your site for more soon.

  3. Its like you read my mind! You seem to understand a lot approximately this, like you wrote the
    book in it or something. I think that you simply could do with some
    % to power the message house a bit, however other than that, this is magnificent blog.

    A fantastic read. I’ll definitely be back.

  4. I blog quite often and I seriously appreciate your content.
    This great article has really peaked my interest.

    I will book mark your blog and keep checking
    for new information about once a week. I opted in for your RSS
    feed as well.

  5. I’m not sure why but this blog is loading incredibly
    slow for me. Is anyone else having this problem or is
    it a problem on my end? I’ll check back later and see if the problem still exists.

  6. I have learn several excellent stuff here. Certainly worth bookmarking for revisiting.
    I wonder how much effort you set to create one of these fantastic informative web site.

  7. Excellent article. Keep posting such kind of information on your site.
    Im really impressed by it.
    Hey there, You’ve done an incredible job. I’ll definitely digg it and individually suggest to my friends.
    I’m sure they will be benefited from this site.

  8. Heya! I just wanted to ask if you ever have any
    problems with hackers? My last blog (wordpress) was hacked and I ended up losing months of hard work due to no data backup.
    Do you have any solutions to protect against hackers?

  9. Great website. A lot of useful information here. I am sending it to several buddies ans also sharing in delicious.
    And certainly, thank you in your sweat!

  10. I am the business owner of JustCBD brand ( and I am currently looking to grow my wholesale side of business. I really hope that anybody at targetdomain is able to provide some guidance . I thought that the most ideal way to accomplish this would be to talk to vape stores and cbd retailers. I was really hoping if someone could recommend a trusted web site where I can get Vape Shop B2B Leads I am presently looking at, and On the fence which one would be the very best selection and would appreciate any advice on this. Or would it be easier for me to scrape my own leads? Suggestions?

  11. It’s the best time to make a few plans for the future and it’s time to be happy.
    I’ve learn this post and if I may I desire to counsel you few attention-grabbing
    issues or advice. Perhaps you could write subsequent articles referring to this article.
    I wish to learn even more issues about it!

  12. Howdy! Someone in my Myspace group shared this site with us so I came to look it over.
    I’m definitely enjoying the information. I’m book-marking and will be
    tweeting this to my followers! Superb blog and fantastic design and style.

  13. I must thank you for the efforts you’ve put in penning this website. I really hope to check out the same high-grade blog posts by you later on as well. In truth, your creative writing abilities has motivated me to get my own blog now 😉

  14. I don’t know if it’s just me or if perhaps everyone else encountering problems with your site.
    It appears like some of the text within your posts
    are running off the screen. Can somebody else please comment and let me know if this is happening
    to them as well? This could be a issue with my internet browser because I’ve
    had this happen before. Cheers adreamoftrains
    web hosting reviews

  15. I’d like to thank you for the efforts you have put in penning this blog. I am hoping to view the same high-grade content by you later on as well. In fact, your creative writing abilities has inspired me to get my own, personal blog now 😉

  16. I always used to read piece of writing in news papers but now as I
    am a user of internet thus from now I am using net for articles, thanks to web.

  17. Greetings, I believe your web site may be having web browser compatibility issues. When I look at your site in Safari, it looks fine however, when opening in IE, it’s got some overlapping issues. I simply wanted to provide you with a quick heads up! Besides that, great website!

  18. Howdy! This is my first visit to your blog! We are a collection of volunteers and
    starting a new initiative in a community in the same niche.
    Your blog provided us useful information to work on. You have done a marvellous job!

  19. Excellent goods from you, man. I have understand
    your stuff previous to and you’re simply too great.
    I actually like what you have bought right here, really like
    what you are stating and the way through which you say it.
    You’re making it entertaining and you continue to care for to keep it wise.
    I can not wait to read much more from you.
    This is really a tremendous website.

  20. Have you ever considered about adding a little bit more than just your articles?
    I mean, what you say is important and everything. However think
    about if you added some great pictures or videos to give your
    posts more, “pop”! Your content is excellent but with images and clips,
    this site could undeniably be one of the greatest in its field.
    Good blog!

  21. Pretty section of content. I just stumbled upon your website and in accession capital to assert that I acquire in fact enjoyed account your blog
    posts. Any way I’ll be subscribing to your feeds and even I achievement you access consistently rapidly.

  22. hey there and thank you for your info – I’ve certainly picked up anything new
    from right here. I did however expertise some technical points using this site, as I experienced to reload the web
    site many times previous to I could get it to load properly.

    I had been wondering if your web host is OK? Not that I am complaining, but slow loading
    instances times will often affect your placement in google and can damage your high-quality score if advertising and marketing with
    Adwords. Well I am adding this RSS to my e-mail and can look out for a lot more of your respective fascinating content.
    Ensure that you update this again very soon.

  23. I blog quite often and I seriously appreciate your information. The article has truly peaked my interest. I’m going to take a note of your website and keep checking for new details about once per week. I opted in for your Feed too.

  24. Hello very cool blog!! Man .. Beautiful .. Amazing ..
    I’ll bookmark your site and take the feeds also? I am satisfied to find
    numerous helpful info right here in the publish, we need
    work out extra techniques on this regard, thanks for sharing.
    . . . . .

  25. Great post however , I was wondering if you could write a litte more on this topic?
    I’d be very thankful if you could elaborate a little bit more.

  26. You’re so interesting! I don’t suppose I’ve truly read through something
    like that before. So wonderful to find another person with a few unique
    thoughts on this topic. Seriously.. many thanks for starting this up.
    This website is one thing that’s needed on the web, someone with
    a bit of originality! 31muvXS cheap flights

  27. Wow, amazing blog layout! How long have you been blogging for?
    you make blogging look easy. The overall look of your web site is fantastic, as well as the content!
    34pIoq5 cheap flights

  28. I have been browsing online more than 2 hours today, yet I never found any interesting article like
    yours. It is pretty worth enough for me. In my view,
    if all site owners and bloggers made good content as you did,
    the internet will be a lot more useful than ever before.
    cheap flights 31muvXS

  29. Hello superb blog! Does running a blog such as this take a lot
    of work? I have absolutely no expertise in coding however I was
    hoping to start my own blog soon. Anyway, if you have any ideas or
    tips for new blog owners please share. I understand this is off subject nevertheless I just wanted to ask.

    Thanks a lot! cheap flights 31muvXS

  30. You’re so cool! I do not think I’ve read anything like that before.
    So wonderful to discover somebody with some original thoughts on this
    issue. Really.. thanks for starting this up. This
    web site is one thing that’s needed on the internet, someone with a bit of originality!

  31. Nice weblog right here! Additionally your website rather a lot up very fast!
    What host are you using? Can I get your associate
    link on your host? I desire my website loaded up as quickly as yours lol

  32. Good web site you have here.. It’s hard to find good quality writing like yours nowadays.
    I honestly appreciate individuals like you! Take care!!

  33. Hello There. I found your weblog using msn. That is a really smartly written article.
    I will make sure to bookmark it and come back to learn extra of your
    helpful info. Thanks for the post. I’ll definitely comeback.

  34. Hello, Neat post. There’s an issue along with your web site in internet explorer, wouldtest this? IE still is the market chief and a large component to folks will miss your fantastic writing because of this problem.

  35. I have read several good stuff here. Certainly worth bookmarking for revisiting. I surprise how much effort you put to create such a excellent informative site.

  36. My husband and i were now fulfilled when Jordan could finish off his basic research through your precious recommendations he grabbed from your very own blog. It is now and again perplexing to simply be offering facts which often a number of people may have been selling. And now we acknowledge we have you to appreciate for this. The type of illustrations you made, the straightforward blog navigation, the friendships your site give support to engender – it is mostly wonderful, and it’s facilitating our son and us believe that this subject matter is satisfying, and that is seriously fundamental. Thank you for everything!

  37. After checking out a few of the blog posts on your web page, I truly like your way of writing a blog. I saved as a favorite it to my bookmark website list and will be checking back in the near future. Please visit my web site as well and tell me how you feel.

  38. Excellent website you have here but I was wanting to know if you knew of any message boards that cover the same topics talked about here? I’d really love to be a part of community where I can get opinions from other knowledgeable people that share the same interest. If you have any suggestions, please let me know. Appreciate it!

Leave a Reply

Your email address will not be published.